Sales & Service Center Trainer | Onsite/Hybrid in Clearwater, FLLocation: Clearwater, FL (onsite/hybrid)Type: Full-timeHelp Shape the Next Generation of Sales & Service Associates - Join PODS!Love teaching, coaching, and watching people level up? As our Sales & Service Trainer, you’ll be the go-to expert who gives new and tenured associates the knowledge, skills, and confidence to succeed. You’ll design and deliver engaging, hands-on learning experiences that directly drive business results, and you’ll see the impact of your work in your learners’ performance.What You’ll DoLead new-hire training on our consultative sales and service process, setting associates up for success from day oneDesign, update, and improve training programs using adult learning principles and proven methodologiesBring sessions to life with role plays, simulations, team exercises, group discussions, and videosPartner with stakeholders and subject matter experts to identify training needs and set clear, measurable learning goalsBuild assessments to measure learner understanding and training effectivenessAnalyze post-training performance, find gaps, and create plans to close themProvide ongoing coaching and skill reinforcement to keep associates growingGather continuous feedback from trainees to make every class better than the lastRun an engaging, well-managed classroom and model leadership and credibility across the companyWhat You BringRequiredBachelor’s degree (or 6+ years of equivalent experience) in a trainer role4 to 7 years of adult training experienceExperience applying consultative sales methodologiesExcellent public speaking, presentation, teaching, and writing skillsAbility to explain complex information clearly and tailor your message to any audienceConfidence to own the room, hold attention, and facilitate interactive discussionsSkill in giving constructive, actionable feedbackAbility to influence and collaborate with people at all levels, including those who don’t report to youExperience using role plays and simulations in trainingA growth mindset, high energy, and a self-starter attitude in a fast-paced environmentNice to HaveExperience training sales and service agents or frontline leadersExperience selling products or services, or leading frontline teams in a customer call centerPrior people management experienceWho Thrives HereYou’re a natural communicator who is analytical, adaptable, and quick to learn new products, technologies, and industries. You act with integrity, take initiative, and hold yourself to high standards of quality. You’re also creative, always looking for a better way to teach, engage, and get results.Why Join UsWork hybrid with a collaborative team in Clearwater, FLA visible role where your work directly drives employee and business successOngoing opportunities for your own professional developmentApply Now